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Questions we get asked, answered.

Everything below is how we actually work out of Bandera, TX, not a policy page written to cover us. If something isn't here, call and ask.

Paying for it

How do I actually pay?

By bank wire, against an invoice we send after the Purchase Agreement is signed. The amount on the invoice matches the agreement exactly — there is nothing to reconcile and no deposit taken over the phone.

Do you take a deposit to hold a unit?

No. Nothing is held on a verbal promise and nothing is charged before you have read and signed written terms.

Is financing available?

We don't lend directly. Plenty of buyers arrange their own financing through a bank or credit union and pay us as a cash buyer — tell us your timeline and we'll work to it.

Do you take trade-ins?

Often, yes. Send photos and the mileage of what you have and we'll tell you what it's worth against the unit you want, before you commit to anything.

Seeing it first

Can I see it before I buy?

Ask for a video walk-around and we film whatever you want to see, including the parts that aren't flattering. We sell remotely, so the walk-around plus the inspection window is how you check it, not a trip across the country.

What is the 10-day inspection window?

Your 10 days start the moment the RV is delivered, not when it ships. Run the appliances, cycle the slide-outs, check the systems. If it isn't what you agreed to buy, contact us inside the window and we work through it under the terms you signed.

Are the photos of the actual RV?

Every photo on a listing is of that specific unit. We don't use manufacturer stock images.

Will you tell me what's wrong with it?

Yes. Used units have wear, and we'd rather point it out now than have you find it after delivery. Ask about anything the photos don't cover.

Getting it home

Do you deliver?

Anywhere in the continental United States. Transport is arranged and coordinated by our team, and we tell you the delivery window before the RV is dispatched.

What does delivery cost?

It depends on distance and the unit. Call with the listing you want and we'll quote it straight — it isn't a hidden line added at signing.

What if something is wrong after it arrives?

Every RV carries a 6-month warranty on top of the inspection window. Call the same people who sold it to you, not a call center.

How long does delivery take?

Usually inside two weeks of cleared payment, depending on distance and the transporter's schedule. You get a realistic window before the RV is dispatched, not a guess.

Still not sure?

Ask us anything about a specific RV — availability, condition, what it tows, how soon it can be at your door.

Questions, Answered | Sandy Neeman Bandera RV